Every year, our Image Source team heads to Las Vegas for PPAI Expo 2020, the promotional product industry’s largest, longest‑running, and best‑attended trade show. If you’ve ever wondered what this event is all about—or why we come back inspired and energized—here’s an insider look.
The PPAI Expo brings together more than 13,000 distributors and over 1,000 manufacturing suppliers for five action‑packed days of new product showcases, education sessions, innovation deep dives, and industry networking. This massive event is where the branded merchandise world unveils what’s new, what’s trending, and what brands should invest in next.
And this year, three major themes rose above the noise: Sustainability, Customization and Brand‑Name Partnerships
Let’s dive into each trend and what it means for your branded merch strategy moving forward.
Behind the Scenes at PPAI Expo 2020
Sustainability Takes Center Stage
One of the strongest—and most important—shifts this year was a surge in eco‑friendly materials, recycled fabrics, and low‑impact production methods. Many exhibitors demonstrated new approaches to responsibly sourced products designed to reduce environmental footprints.
A standout brand in this space was Threadfast, which showcased apparel made from recycled polyester derived from post‑consumer plastics combined with “Better Cotton,” part of a global initiative dedicated to improving cotton farming practices. Their commitment to sustainable textile manufacturing reflects a broader industry move toward mindful production.
Why It Matters
Sustainable products aren’t just a trend—they’re quickly becoming a brand expectation. Companies want merchandise that aligns with their values, resonates with their audience, and makes a meaningful environmental impact.

Customization Evolves Beyond Logos
Gone are the days of slapping a logo on a product and calling it custom. The PPAI Expo made it clear: true customization is now retail‑level creativity. Consumers expect tailored, expressive, high‑design merchandise that reflects the brand’s personality.

One of our favorite examples is Numo, a manufacturer specializing in fully custom‑manufactured goods. They showcased fully bespoke pieces—from unique shapes to exclusive materials—giving brands the ability to create one‑of‑a‑kind merchandise that doesn’t exist anywhere else.
Why It Matters
Brands are seeking deeper emotional connection and differentiation. Custom‑built products create a memorable unboxing moment and help teams stand out at events, in recruiting, in gifting, and everywhere your brand goes.
Brand-Name Merch Dominates the Show Floor
A major highlight this year was the increased presence of big, recognized retail brands entering the promotional space. These partnerships help companies deliver high‑perceived‑value gifts that recipients instantly recognize and appreciate.
Some exciting new retail‑name partnerships featured at the expo include:
- Skullcandy (audio & tech accessories)
- Gregory (premium outdoor & travel gear)
- Topo Designs (stylish, rugged lifestyle bags & apparel)
These retail‑inspired collaborations blend trendy design with everyday function—perfect for corporate gifting, employee rewards, and recognition program.
Why It Matters
Brand‑name products elevate the perceived value of your merchandise and create a more upscale, memorable gifting experience.

The Scope of Innovation Was Massive
With more than 1,000 exhibitors, our team explored countless booths packed with new product releases, retail‑inspired packaging, sustainability innovations, and fresh design concepts. The show floor was buzzing with creativity, energy, and forward‑thinking ideas across every major product category.
From advanced drinkware to wellness kits, from recycled materials to immersive product demos, the PPAI Expo showcased what the future of branded merchandise will look like—and the opportunities it offers companies to leave stronger, more meaningful impressions.
What PPAI Expo 2020 Means for Your Brand
The PPAI Expo gives us invaluable insights into where the industry is heading. This year reinforced a clear message:
- Sustainability isn’t optional—it’s essential.
- Customization must feel elevated, intentional, and brand‑authentic.
- Retail brands continue to raise the bar for quality and perceived value.
We’re excited to bring these trends, products, and insights back to you in the form of smarter merchandise programs, elevated gifting ideas, and better brand‑building experiences.